Enterprise Application Management - Phases, Components and Role of Maintenance and Support Services

There are many enterprise applications like, Enterprise Resource Planning/ ERP; Customer Resource Management/CRM etc. are the applications which constitute the whole enterprise application set, which is required to conduct the integrated processes of the enterprise as whole. The idea to select, develop and implement an application in the enterprise needs proper planning and investigation before hand. This is because it involves huge amount of resources in terms of time, money and efforts.

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Enterprise Applications Management directly contributes to the net earnings of the organization. The application life-cycle is divided in to two phases. First one is application development, which is then divided into application development and application deployment. Deployment or implementation whatever we call it is the period form where you can estimate the successful of your application. The second phase is maintenance and support phase. It includes the frameworks like SOM, COBIT etc.

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But to develop an edge over the competitors, enterprises have to strive for continuous development tools like this one. It helps them keeping their name and status at the top by performing efficiently with no or minimum wastage of resources available to them. This phase of the conceptualizing the idea then developing, testing, implementing and feedback retrieval is called as application development cycle.

Every Enterprise Application Management involves testing before final implementation. During the testing phase inhibitions are noted and then corrected if any, to get down to the final implementation work. Once the implementation is completed, the employee feedback is recorded by the experts during the real-time work period. Enterprise Application Management thus can be said as a continuous process, leaving not even a single time error to be left in the system, since it could be fatal to the enterprise in long run.

There are four main components of Enterprise Application Management system and that are:
1. Application Development
2. Infrastructure Management
3. Application support
4. Quality assurance

The development refers to the initial conceptualization time, when experts try to find out the best possible application software for the enterprise within their specified budgets and controls. It includes functions like:

• Requirement engineering
• Development
• Re-engineering
• Migration
• Enhancement

Infrastructure management refers to the availability and management of the environment where the application would be set up. Infrastructure is needed for the establishment of any enterprise application for its implementation and maintenance. Its sub functions are:

• IT help desk,
• Desktop management
• DB administration
• Network management
• Server management

Application support refers to the set up required to allow the application system work in the enterprise in real. Without the application support unit no application or process can work at all. The main functions of application support system are listed below:

• Production support
• Maintenance
• Bug fixes
• Integration and
• Performance optimization

Every enterprise needs application support services to maintain, develop and Enterprise Application Management. For that a specified framework is needed without which the system development and application election and designing can't be initiated. That environment is constituted of the following-

For Application development, enterprises require SCA and CMMi.

For Infrastructure management purpose COBIT and Six Sigma are required. For support purpose the existence of QA and COBIT like applications in the enterprise system is required. The tasks performed within the Quality assurance unit are Functional testing, Compatibility testing, Test automation and Performance engineering.

Enterprise Application Management - Phases, Components and Role of Maintenance and Support Services

Quality assurance is essential for handling of the quality check task. Enterprise application management is recommended to be conducted in a specified manner only, to assure the quality of the work done. Check out the services regarding it now.

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6 Important Steps Before Implementing an Equipment Maintenance Management Software

We all know that having an equipment maintenance management software is a must inside our company for reducing costs, saving, for availability of assets and even for the cars we own. You will learn how to apply effectively maintenance with or without the power of an equipment maintenance management software.

You will need Microsoft Excel and Microsoft Word. To begin create a folder in your pc for storing the files we suggest in this tutorial.Name it "My Company Maintenance"

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Step1: Organize your environment

One of the most important steps before using an equipment maintenance management software and getting the most from your company is to know your goals about maintenance. So what are your main goals: is it availability, or reduce repairing?

Write down your goal, and lets begin!

Step 2: List and group the assets

You need to group those assets by different or specifics needs for example: all the cars, all the truck of specific year, make, etc. this is in order to define the maintenance tasks and common maintenance routines recommended by the supplier for each group.

One of the benefits that an equipment maintenance management software should give you is grouping your equipment for easy managing and scheduling.

Open Excel and create a note book inside the folder and name it "Assets List.xls". Add one row per asset.Include the columns: Asset Id, Description, Group, Location.

Step 3: Define the tasks

Create a note book inside the folder and name it "Task List.xls".Add one row per task.For this book include the columns: Task id, Description, Frequency, File name.

Step 4: Define the task content

Open Microsoft Word and create a new document for each task, for each document write a title task, task number, time needed, men needed,tools needed, materials needed, task steps and the special and security considerations. You can name this document "Task Number.doc"

Now in the workbook "Task List.xls" make a link from each row to the corresponding task content file(in the cell just right click and select "Hyperlink..." from the menu)

Step 5: Scheduling

Now you have your asset group list and maintenance tasks written down. Scheduling maintenance is where an equipment maintenance management software will be most useful. Before setting the scheduling you need to answer some questions:

-Annual budget for maintenance. -Which assets or equipment you will need available and when? -Which ones will be working while the others are stopped by maintenance. -Where will be applied the maintenance, a contractor or internal employee. -How much time will be needed for this maintenance?

After that, create a new excel book and name it "Scheduling.xls".It should contain at least the columns: asset id, asset name, task assigned, task name, scheduled value. Select the provider manual to help you begin to write down the scheduling values.

6 Important Steps Before Implementing an Equipment Maintenance Management Software

Step 6: Typing the data into an equipment maintenance management software

Finally open your equipment maintenance management software and look where you can add assets, add task, schedule task for typing in the data already recollected by you.

Next, do you want to improve your equipment performance, savings, reduce inventory and spare parts? try for FREE a new equipment maintenance management software visit us to download your free trial...

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