Showing posts with label Management. Show all posts
Showing posts with label Management. Show all posts

Sunday, December 11, 2011

Quality Data Through Enterprise Data Management

Enterprise data management and enterprise content management are about the creation, organization, and consolidation of reference data among large companies that operate locally and internationally. Through this, data integration is made easier and information dissemination is made highly reliable.

enterprise d

Reference data is maintained and stored by different business units. If one unit needs a particular documentation from another, he will request for it. It is just that easy. But the burden is not on the requesting, it is on the waiting. Unless the request demands immediate attention or it is of high priority, you can't expect that you will have it in a second. You will have it even much later if what you want is in another branch that has a different time zone. These instances will surely delay office functions as well as the delivery of goods and services. Consequently, this will also hurt sales. Discrepancy is another major setback. Other than misinformation among those in the company, it will affect the reputation of the company in the business world. This may convert to loss of clients and withdrawal of trading partners. These are the reasons why large companies need enterprise data management.

ENTERPRISE

Enterprise data management goes hand-in-hand with enterprise content management. It's necessary to ensure that the information contained in all channels is of dependable quality.

Quality information, meaning accurate, consistent and up-to-date, must be what's stored and contained in all archives, documents, e-mails, newsletters and even instant messages. Doing so is essential to the functions of all company departments and branches. It ensures that enterprise data is organized and searchable even by keywords so users can find what they are looking for in just a matter of seconds. Not only does it offer easy access but also simple operation. This, therefore, contributes a lot in the smooth and effective business workflow of the entire company.

Generally, enterprise data management and enterprise content management increase company productivity and ensure timely delivery of products and services. They prevent discrepancies and inaccuracies as well as minimize the mistakes normally committed by employees. They avoid miscommunications and help in controlling the data that must be made available to the entire information supply chain. Of course, confidential information is still kept as such. Another important thing here is that there will be a significant savings in terms of the cost for storing hard copies of office files; using papers, printers, and inks; sending mails to clients; hiring people to handle enterprise data and others.

Quality Data Through Enterprise Data Management

Stibo Systems' enterprise data management and enterprise content management strategies support a company's need for an organized and consolidated record-keeping. Exchange of information within the company and among its many units and departments are made more effective because of these strategies.

ENTERPRISE

Thursday, December 8, 2011

Enterprise Application Management - Phases, Components and Role of Maintenance and Support Services

There are many enterprise applications like, Enterprise Resource Planning/ ERP; Customer Resource Management/CRM etc. are the applications which constitute the whole enterprise application set, which is required to conduct the integrated processes of the enterprise as whole. The idea to select, develop and implement an application in the enterprise needs proper planning and investigation before hand. This is because it involves huge amount of resources in terms of time, money and efforts.

enterprise rental car

Enterprise Applications Management directly contributes to the net earnings of the organization. The application life-cycle is divided in to two phases. First one is application development, which is then divided into application development and application deployment. Deployment or implementation whatever we call it is the period form where you can estimate the successful of your application. The second phase is maintenance and support phase. It includes the frameworks like SOM, COBIT etc.

ENTERPRISE

But to develop an edge over the competitors, enterprises have to strive for continuous development tools like this one. It helps them keeping their name and status at the top by performing efficiently with no or minimum wastage of resources available to them. This phase of the conceptualizing the idea then developing, testing, implementing and feedback retrieval is called as application development cycle.

Every Enterprise Application Management involves testing before final implementation. During the testing phase inhibitions are noted and then corrected if any, to get down to the final implementation work. Once the implementation is completed, the employee feedback is recorded by the experts during the real-time work period. Enterprise Application Management thus can be said as a continuous process, leaving not even a single time error to be left in the system, since it could be fatal to the enterprise in long run.

There are four main components of Enterprise Application Management system and that are:
1. Application Development
2. Infrastructure Management
3. Application support
4. Quality assurance

The development refers to the initial conceptualization time, when experts try to find out the best possible application software for the enterprise within their specified budgets and controls. It includes functions like:

• Requirement engineering
• Development
• Re-engineering
• Migration
• Enhancement

Infrastructure management refers to the availability and management of the environment where the application would be set up. Infrastructure is needed for the establishment of any enterprise application for its implementation and maintenance. Its sub functions are:

• IT help desk,
• Desktop management
• DB administration
• Network management
• Server management

Application support refers to the set up required to allow the application system work in the enterprise in real. Without the application support unit no application or process can work at all. The main functions of application support system are listed below:

• Production support
• Maintenance
• Bug fixes
• Integration and
• Performance optimization

Every enterprise needs application support services to maintain, develop and Enterprise Application Management. For that a specified framework is needed without which the system development and application election and designing can't be initiated. That environment is constituted of the following-

For Application development, enterprises require SCA and CMMi.

For Infrastructure management purpose COBIT and Six Sigma are required. For support purpose the existence of QA and COBIT like applications in the enterprise system is required. The tasks performed within the Quality assurance unit are Functional testing, Compatibility testing, Test automation and Performance engineering.

Enterprise Application Management - Phases, Components and Role of Maintenance and Support Services

Quality assurance is essential for handling of the quality check task. Enterprise application management is recommended to be conducted in a specified manner only, to assure the quality of the work done. Check out the services regarding it now.

ENTERPRISE

Tuesday, December 6, 2011

Enterprise Content Management: Convergence of Structured & Unstructured Data Management

Enterprises are handling increasing amounts of unstructured data (electronic data that are not stored in a predefined structure, like office documents, e-mail, web info), frequently kept in repositories which have structures of limited efficiency & accessibility. Moreover the internal structure of files is usually not standardised and may not be efficient, in terms of information retrieval and reusability. According to international studies, more than 85% of business data are of unstructured nature.

enterprise

The advent of web content and the necessity to use proactively the web channel in the market, has further increased the need to efficiently manage information content of unstructured nature. The volume of information is rapidly increasing, thus becoming unmanageable (info glut). The increasing need to handle business information efficiently, in a highly competitive environment, has driven business efforts to improve ways of storing, retrieving, analyzing and reusing unstructured data. All relevant efforts aim to develop a meaningful structure which shall accommodate unstructured data. In other words to convert unstructured data to semi-structured data: data having a higher degree of structure than the former (not using a highly granular structure as data stored in fields of a relational database table, however not being stored in a loosely & ineffectively structured data repository).

ENTERPRISE

Traditionally, techniques & technologies used to handle structured data (DBMS, SQL) were incompatible to those used to handle unstructured data (file servers, content management systems, collaboration tools). The term Business Intelligence stems from the structured world while the term Knowledge or Content management stems from the unstructured world. The combined retrieval & analysis of information (e.g. for a Customer) from both structured & unstructured data, has been traditionally carried out manually. However the term business intelligence does no longer refer exclusively to the structured data world. Convergence of structured & unstructured data technologies, is currently experienced. The introduction of a central data repository, can mitigate the negative effect caused by the development of information silos. This applies to both structured and unstructured data assets.

In order to develop a structure for handling unstructured data, an information model needs to be developed. This model has to accommodate the needs of different user groups: customers, info users, content authors, while being structured meaningfully: e.g. per product line, per business process. The use of DTDs (Document Type Definition) or XML schemas to structure content internally by introducing semantic tags, can enhance the capability to retrieve and reuse information hidden in documents. The use of sitemaps, meta tags and RSS feeds has being expanding on the Web, to describe the content of sites, especially on content which is frequently being updated (e.g. news content). RSS allows site syndication, an approach to share content on the web, thus increasing its accessibility & diffusion.

Copyright 2006 - Kostis Panayotakis

Enterprise Content Management: Convergence of Structured & Unstructured Data Management

Material related to content management can be found at [http://www.pleroforea.com]

ENTERPRISE

Monday, December 5, 2011

Property Management Software - Revolutionary Letting-Rental Service for Estate Agents

With the changing pace of technology, the lettings industry has changed hugely from the days of collecting rent door to door to now receiving online transactions. It's now easier for landlords to get their payments on time and similarly further payments are made to contractors etc. with ease. Not only this, the chance of losing cheques is greatly reduced. Handling the day to day work and online transactions for a small or start up business is fine but when it comes to expanding the business manual processing puts you at a great disadvantage. In such cases you will be researching the Property management software available in the market. We have come up with the complete solution specialising in residential lettings, accounts and property management.

enterprise rental car

This letting management software delivers some unique and outstanding features giving you complete control of your property portfolio:

ENTERPRISE RENTAL

• Residential Property Lettings
• Marketing
• Property Maintenance
• Client Accounting
• Document Management
• Work flow Automation

The enhanced features of residential letting software is that make it the best in the UK include:

• System Structure
• Multiple client account
• Receiving rent/ fees and payments etc
• Access data
• Marketing
• Property
• Landlord's
• Contractor's
• Data Conversion

This property management software letting software has the flexibility to cater for the needs of both multi user and single user letting agents, from large to small. Residential letting software takes care of the entire letting cycle of a tenancy starting right from the applicant matching to the tenant booking to maintenance of the property contractors, if needed with customer satisfaction as the main focus.

Along with the core Property management software offers Web which delivers a robust web presence showcasing the products and services of our clients. When web is integrated with Property management software further features such as Landlord and Tenant Portal, Interactive mapping etc. can be delivered making the product available to applicants easily and grabbing the opportunity to convert them into tenants!

Coming to our Client base, we have a long list of clients throughout the UK. The largest clients that we currently have are Countrywide Residential Lettings who have selected our property management software after a rigorous tender process.

Property Management Software - Revolutionary Letting-Rental Service for Estate Agents

PropCo Enterprise specialises in providing letting software which excels in adding a new dimension to property management software, residential letting and rental software. PropCo Enterprise delivers comprehensive Letting Agent Software support to businesses or letting agents, which is designed to suit any budget for everyone.

Log on to Property Management Software

ENTERPRISE RENTAL

Sunday, December 4, 2011

6 Important Steps Before Implementing an Equipment Maintenance Management Software

We all know that having an equipment maintenance management software is a must inside our company for reducing costs, saving, for availability of assets and even for the cars we own. You will learn how to apply effectively maintenance with or without the power of an equipment maintenance management software.

You will need Microsoft Excel and Microsoft Word. To begin create a folder in your pc for storing the files we suggest in this tutorial.Name it "My Company Maintenance"

ENTERPRISE RENTAL COUPONS

Step1: Organize your environment

One of the most important steps before using an equipment maintenance management software and getting the most from your company is to know your goals about maintenance. So what are your main goals: is it availability, or reduce repairing?

Write down your goal, and lets begin!

Step 2: List and group the assets

You need to group those assets by different or specifics needs for example: all the cars, all the truck of specific year, make, etc. this is in order to define the maintenance tasks and common maintenance routines recommended by the supplier for each group.

One of the benefits that an equipment maintenance management software should give you is grouping your equipment for easy managing and scheduling.

Open Excel and create a note book inside the folder and name it "Assets List.xls". Add one row per asset.Include the columns: Asset Id, Description, Group, Location.

Step 3: Define the tasks

Create a note book inside the folder and name it "Task List.xls".Add one row per task.For this book include the columns: Task id, Description, Frequency, File name.

Step 4: Define the task content

Open Microsoft Word and create a new document for each task, for each document write a title task, task number, time needed, men needed,tools needed, materials needed, task steps and the special and security considerations. You can name this document "Task Number.doc"

Now in the workbook "Task List.xls" make a link from each row to the corresponding task content file(in the cell just right click and select "Hyperlink..." from the menu)

Step 5: Scheduling

Now you have your asset group list and maintenance tasks written down. Scheduling maintenance is where an equipment maintenance management software will be most useful. Before setting the scheduling you need to answer some questions:

-Annual budget for maintenance. -Which assets or equipment you will need available and when? -Which ones will be working while the others are stopped by maintenance. -Where will be applied the maintenance, a contractor or internal employee. -How much time will be needed for this maintenance?

After that, create a new excel book and name it "Scheduling.xls".It should contain at least the columns: asset id, asset name, task assigned, task name, scheduled value. Select the provider manual to help you begin to write down the scheduling values.

6 Important Steps Before Implementing an Equipment Maintenance Management Software

Step 6: Typing the data into an equipment maintenance management software

Finally open your equipment maintenance management software and look where you can add assets, add task, schedule task for typing in the data already recollected by you.

Next, do you want to improve your equipment performance, savings, reduce inventory and spare parts? try for FREE a new equipment maintenance management software visit us to download your free trial...

ENTERPRISE RENTAL COUPONS

Wednesday, November 30, 2011

Asset Information Management - Extract Value For Enterprise

For any enterprise or business organization, it is very important to take care of assets, finances and expenses. Wherever money is involved, close scrutiny becomes a basic requirement which should be done thoroughly. Also, in case of investments which are also done in form of assets, it is important to take care of them so as to keep them in a functionally active form for future use. All this and other asset information management helps in reducing operational costs and promoting the growth of the enterprise.

enterprise pizza cutter

The possession and upkeep of any assets involves a lot of information that is produced and has to be stored. Also, the proper management of this information is also very important for the future purpose. This management of asset information forms of the heart of asset management since this information has to be processed and worked accordingly. A very careful design of information management has to be followed so as not to make any mistakes and remove all flaws from proper management.

ENTERPRISE

It is through asset information management that a true picture of the condition of the assets can be built. Whether the asset is in a good working condition or not, this is decided by the information that has been stored and managed over time. By meeting the strict design and rules, there is a great reduction in operational costs of the assets and their good upkeep can be maintained thereby reducing any unwanted costs that may occur. Also, notifications about the servicing of the assets, their lease, warranty, etc are received at the right time to avoid any inconveniences. There are other advantages too which may be provided, like financial reports and also more importantly, the financial investments that are to be made are also done with complete watchfulness and forethought.

Further growth and development of the enterprise becomes really easy with the asset information management that is done properly. With proper organization, all the events are taken care of on time which reduces all costs considerably.For any enterprise or business organization, it is very important to take care of assets, finances and expenses. Wherever money is involved, close scrutiny becomes a basic requirement which should be done thoroughly. Also, in case of investments which are also done in form of assets, it is important to take care of them so as to keep them in a functionally active form for future use. All this and other asset information management helps in reducing operational costs and promoting the growth of the enterprise.

Asset Information Management - Extract Value For Enterprise

John Elliott is an expert in international asset protection strategies. He specializes with a honor degree in wealth protection. For more information about asset information management [http://www.safeasset.org/] and other services, you need to visit [http://www.safeasset.org/].

ENTERPRISE

Sunday, November 27, 2011

Implement Enterprise Risk Management

Organizations have long practiced various parts of what has come to be called enterprise risk management. Identifying and prioritizing risks, either with foresight or following a disaster, has long been a standard management activity. Treating risk by transfer, though insurance or other financial products, has also been common practice, as has contingency planning and crisis management.

enterprise architecture as strategy

What has changed, beginning very near the close of the last century, is treating the vast variety of risks in a holistic manner, and elevating risk management to a senior management responsibility. Although practices have not progressed uniformly though different industries and different organizations, the general evolution toward ERM can be characterized by a number of driving forces.

ENTERPRISE

What is Risk Management?

Risk management is simply a practice of systematically selecting cost effective approaches for minimizing the effect of threat realization to the organization. All risks can never be fully avoided or mitigated simply because of financial and practical limitations. Therefore all organizations have to accept some level of residual risks.

Whereas risk management tends to be pre-emptive, business continuity planning (BCP) was invented to deal with the consequences of realized residual risks. The necessity to have BCP in place arises because even very unlikely events will occur if given enough time. Risk management and BCP are often mistakenly seen as rivals or overlapping practices. In fact these processes are so tightly tied together that such separation seems artificial. For example, the risk management process creates important inputs for the BCP (assets, impact assessments, cost estimates etc). Risk management also proposes applicable controls for the observed risks. Therefore, risk management covers several areas that are vital for the BCP process. However, the BCP process goes beyond risk management's pre-emptive approach and moves on from the assumption that the disaster will realize at some point.

Financial risk management is the practice of creating value in a firm by using financial instruments to manage exposure to risk. Similar to general risk management, financial risk management requires identifying the sources of risk, measuring risk, and plans to address them. As a specialization of risk management, financial risk management focuses on when and how to hedge using financial instruments to manage costly exposures to risk.

In the banking sector worldwide, Basel Accord are generally adopted by internationally active banks to tracking, reporting and exposing operational, credit and market risks.

Currently working for Compass Bank, a smaller regional bank, the same general risk is still apparent. From deposit fraud including check kiting, Insider Trading fraud, Internet Banking concerns, and robbery. Compass Bank must insure to continually track, monitor, rethink or revamp, and implement.

Finance theory (i.e. financial economics) prescribes that a firm should take on a project when it increases shareholder value. Finance theory also shows that firm managers cannot create value for shareholders, also called its investors, by taking on project that shareholders could do for themselves at the same cost. When applied to financial risk management, this implies that firm managers should not hedge risks that investors can hedge for themselves at the same cost. This notion is captured by the hedging irrelevance proposition: In a perfect market, the firm cannot create value by hedging a risk when the price of bearing that risk within the firm is the same as the price of bearing it outside of the firm. In practice, financial markets are not likely to be perfect markets. This suggests that firm managers likely have many opportunities to create value for shareholders using financial risk management. The trick is to determine which risks are cheaper for the firm to manage than the shareholders. A general rule of thumb, however, is that market risks that result in unique risks for the firm are the best candidates for financial risk management.

Why the Change?

The Sarbanes-Oxley Act of 2002 (Pub. L. No. 107-204, 116 Stat. 745, also known as the Public Company Accounting Reform and Investor Protection Act of 2002 and commonly called SOX or Sarbox; July 30, 2002) is a United States federal law passed in response to a number of major corporate and accounting scandals including those affecting Enron, Tyco International, Peregrine Systems and WorldCom (recently MCI and currently now part of Verizon Businesses). These scandals resulted in a decline of public trust in accounting and reporting practices. Named after sponsors Senator Paul Sarbanes (D-Md.) and Representative Michael G. Oxley (R-Oh.), the Act was approved by the House by a vote of 423-3 and by the Senate 99-0. The legislation is wide ranging and establishes new or enhanced standards for all U.S. public company boards, management, and public accounting firms. The Act contains 11 titles, or sections, ranging from additional Corporate Board responsibilities to criminal penalties, and requires the Securities and Exchange Commission (SEC) to implement rulings on requirements to comply with the new law. Some believe the legislation was necessary and useful, others believe it does more economic damage than it prevents, and yet others observe how essentially modest the Act is compared to the heavy rhetoric accompanying it.

The first and most important part of the Act establishes a new quasi-public agency, the Public Company Accounting Oversight Board, which is charged with overseeing, regulating, inspecting, and disciplining accounting firms in their roles as auditors of public companies. The Act also covers issues such as auditor independence, corporate governance and enhanced financial disclosure. It is considered by some as one of the most significant changes to United States securities laws since the New Deal in the 1930s.

The Sarbanes-Oxley Act's major provisions include the following:

o Creation of the Public Company Accounting Oversight Board (PCAOB)

o A requirement that public companies evaluate and disclose the effectiveness of their internal controls as they relate to financial reporting, and that independent auditors for such companies "attest" (i.e., agree, or qualify) to such disclosure

o Certification of financial reports by chief executive officers and chief financial officers

o Auditor independence, including outright bans on certain types of work for audit clients and pre-certification by the company's Audit Committee of all other non-audit work

o A requirement that companies listed on stock exchanges have fully independent audit
committees that oversee the relationship between the company and its auditor

o Ban on most personal loans to any executive officer or director

o Accelerated reporting of insider trading

o Prohibition on insider trades during pension fund blackout periods

o Additional disclosure

o Enhanced criminal and civil penalties for violations of securities law

o Significantly longer maximum jail sentences and larger fines for corporate executives who knowingly and willfully misstate financial statements, although maximum sentences are largely irrelevant because judges generally follow the Federal Sentencing Guidelines in setting actual sentences

o Employee protections allowing those corporate fraud whistleblowers who file complaints with OSHA within 90 days to win reinstatement, back pay and benefits, compensatory damages, and congressional page abatement orders, and reasonable attorney fees and costs.

But enacting a law with out a governing body to oversee the provisions and rules would be a waste of time and taxpayers dollars. The Sarbanes-Oxley Act was placed into law to help stop corruption and deception to protection the employees and citizen from scandal.

Governed by Whom

The committee of Sponsoring Organizations of the Treadway Commission (COSO) is a U.S. private-sector initiative, formed in 1985. Its major objective is to identify the factors that cause fraudulent financial reporting and to make recommendations to reduce its incidence. COSO has established a common definition of internal controls, standards, and criteria against which companies and organizations can assess their control systems.

COSO is sponsored and funded by 5 main professional accounting associations and institutes; American Institute of Certified Public Accountants (AICPA), American Accounting Association (AAA), Financial Executives Institute (FEI), The Institute of Internal Auditors (IIA) and The Institute of Management Accountants (IMA).
COSO has setup some internal controls. The controls are as follows.

o Internal control is a process. It is a means to an end, not an end in itself.

o Internal control is affected by people. It's not merely policy manuals and forms, but people at every level of an organization.

o Internal control can be expected to provide only reasonable assurance, not absolute assurance, to an entity's management and board.

o Internal control is geared to the achievement of objectives in one or more separate but overlapping categories.

Internal control consists of five interrelated components. These components provide an effective framework for describing and analyzing the internal control system implemented in an organization. The five components are the following:

Control environment: The control environment sets the tone of an organization, influencing the control consciousness of its people. It is the foundation for all other components of internal control, providing discipline and structure. Control environment factors include the integrity, ethical values, management's operating style, delegation of authority systems, as well as the processes for managing and developing people in the organization.

Compass Bank tries to control the environment inside the company. We offer different foundations to help build an ethical place to work. We try to hire the "right" person for the position in hopes of aspiring the correct mindset. But hiring the right person is not always perfect. We have been tested by unethical decisions of our employees, which have placed the company in court, mitigation, or litigation.

Risk assessment: Every entity faces a variety of risks from external and internal sources that must be assessed. A precondition to risk assessment is establishment of objectives and thus risk assessment is the identification and analysis of relevant risks to achievement of assigned objectives. Risk assessment is a prerequisite for determining how the risks should be managed.

Internal and external risk is a constant threat to any bank including Compass Bank. Some of the internal and external risk is the Internet and providing instant, on-demand results for our customer opens the door to Internet threats and/or fraud. We assess the risk, evaluate, and put into place backup plans. We try to eliminate risk before it happens.

Control activities: Control activities are the policies and procedures that help ensure management directives are carried out. They help ensure that necessary actions are taken to address risks to achievement of the entity's objectives. Control activities occur throughout the organization, at all levels and in all functions. They include a range of activities as diverse as approvals, authorizations, verifications, reconciliations, reviews of operating performance, security of assets and segregation of duties.

Most companies provide a level of control activities. Compass Bank limits different control activities base on your position within the bank. At my level, a manger, I would have different authorities, like up to million dollar transfer approvals, whereas a customer service representative would only have 0 thousand dollar transfer approvals abilities. Based on the position within Compass Bank, most activities are controlled based on risk involved.
Information and communication: Information systems play a key role in internal control systems as they produce reports, including operational, financial and compliance-related information, that make it possible to run and control the business. In a broader sense, effective communication must ensure information flows down, across and up the organization. Effective communication should also be ensured with external parties, such as customers, suppliers, regulators and shareholders.

Information and communication is key to any success for a company. Compass Bank assess the information and determines how much of the information to communicate. If the assessment determines there is not a lot of risk, the information is not always shared. But if the information is needed at the lower level employees, like the recent TJX problem of hackers compromising credit card information, limited information is provided to help our customers.

Monitoring: Internal control systems need to be monitored--a process that assesses the quality of the system's performance over time. This is accomplished through ongoing monitoring activities or separate evaluations. Internal control deficiencies detected through these monitoring activities should be reported upstream and corrective actions should be taken to ensure continuous improvement of the system.

Compass Bank has internal monitoring of all activities. We are constantly audited to make sure we stay in compliance with all federal, state and local laws. One thing we do each year is to make sure all of our employees' go through compliance testing. The test involves the Bank Secrecy Act and the Anti-money Laundering Act. Each employee must pass both test with an 80% or better. We have other monitors setup but I am unable to elaborate on them.

In conclusion, it is reasonable to expect that the forces cited above will continue. Accordingly, risk management practices will become more and more sophisticated. As capabilities continue to improve, organizations will increasingly adopt better ERM controls because they can.

Enterprise risk management is a "big idea.' Among other things, ERM can be viewed as the broad conceptual framework that unifies the many varied parts of the actuarial discipline. ERM provides a logical structure to lin these subject area together in a compelling way to form an integrated whole. In so doing, ERM addresses critical business issues such as growth, return, consistency and value creation. It expresses risk not just as threat, but as opportunity - the fundament reason that business is conducted in a free enterprise system.

Implement Enterprise Risk Management

References:

Committee of Sponsoring Organizations of the Treadway Commission from Wikipedia, the free
encyclopedia, Retrieve from the Internet on January 28, 2007 from:

http://en.wikipedia.org/wiki/Committee_of_Sponsoring_Organizations_of_the_Treadway_Commission
Sarbanes-Oxley Act, From Wikipedia, the free encyclopedia, Retrieved from the Internet on January
28, 2007 from http://en.wikipedia.org/wiki/Sarbanes-Oxley_Act

Overview of Enterprise Risk Management, by Casualty Actuarial Society, (May 2003) Retrieved from
the Internet on January 28, 2007 from http://www.casact.org/research/erm/overview.pdf

Steven Brown, MBA is a loving husband and father of two boys. He enjoys his time with his family by providing a strong family foundation of Christian Faith. After completing his Bachelors degree, Steven wanted to further his ability to teach and share to others his mindset that they can do anything if they would believe in themselves.

ENTERPRISE

Monday, October 10, 2011

Using Enterprise Wide Risk Management To Gain Competitive Advantage

As senior executives look for additional ways to increase shareholder value, they've begun to take a different approach in establishing how shareholder value is linked to risk management.

enterprise pizza cutter

Many of them are beginning to recognise that risk is not just confined to a variety of negative outcomes that should be avoided, but also includes identifying and exploiting opportunities. This article illustrates how enterprise wide risk management has evolved over the last few years and emphasises how organisations can benefit from adopting it.

ENTERPRISE

Risk on its own is not always a bad thing. But misunderstood or poorly managed risk is not a good sign. Many organisations are beginning to accept that risk creates opportunities which in turn create shareholder value.

One key question that senior management should be asking themselves is "how do we manage the organisation's risks to create value for our shareholders?"

Enterprise wide risk management (EWRM) has become an essential part of doing business in the 21st century. It's a structured process that seeks to align an organisation's business strategies, human resources, processes, information technology and intellectual capital. It aims to evaluate and manage the internal and external uncertainty that confronts an organisation as it creates shareholder value.

"Enterprise wide" simply means that it's an integrated, holistic & forward looking approach. Traditional "silo", functional, divisional barriers are removed so that opportunities are identified and exploited and that key business risks are managed to help senior management optimise an organisation's key resources and to maximise shareholder value.

Senior executives are faced with a range of new challenges in their quest to increase shareholder value. Enterprise wide risk management must now extend beyond traditional boundaries. Globalised markets, the internet and ecommerce, increasing customer demands and the pace of modern business are changing rapidly & senior management needs to constantly address new risks.

Organisations are able to use EWRM to gain competitive advantage. By identifying risks across the entire organisation, senior executives are able to manage and prioritise risks and link them to creating shareholder value.

But many senior management remain unclear on how they can start to translate the EWRM concept into processes that will enable them to create and increase shareholder value. EWRM may be great in theory. But senior management will only see its true value when they use information about their risks as a catalyst to drive better business performance and enhance shareholder value.

EWRM provides organisations with a disciplined, structured approach to help achieve their key business objectives, return on investment & drive even greater shareholder value. Visionary companies are now beginning to embrace enterprise risk management as a powerful business tool.

Using Enterprise Wide Risk Management To Gain Competitive Advantage

Mark Gwilliam, FCCA, uses his international experience to coach small business owners on how to run successful businesses. He combines his natural enthusiasm for sharing his knowledge with his proven ability to provide practical down-to-earth solutions for his clients. He has written several books and owns several companies which offer small business owners integrated business solutions. He writes several business articles in his weekly newsletters "The Bizness" and "Successful Marketing Strategies". To read these and to have access to more tools and resources to turbo charge your business, visit his sites at http://www.mark-gwilliam.com and http://www.themarketingdude.com

ENTERPRISE

Thursday, October 6, 2011

11 Enterprise Performance Management Best Practices - Planning Phase

This article continues where we left off discussing the eight performance management best practices in the defining phase of the Lifecycle Performance Management Model. The Lifecycle Performance Management Model is an enterprise framework that is centered on 35 best practices. These best practices span across the five phases of the performance life-cycle: defining, planning, executing, monitoring and reporting. This article is the second of a series of five discussing the performance management best practices within Lifecycle Performance Management, and will focus on the planning phase.

enterprise rental car

The focus of the planning phase is to start the buzz and get your organization prepared for the cultural changes that will take place during your successful performance initiative. Best practices in the planning phase enable you to gain employee acceptance into the performance initiative and put employees into a high performance mindset. They also include base-lining current performance and setting future goals, breaking down functional barriers, identifying key processes that drive business success, and ensuring a successful performance management implementation through training.

ENTERPRISE

1. Employee Acceptance Management

Employee Acceptance Management is the process of gaining employee buy-in by emphasizing performance expectations from the top level down. Employee Acceptance Management involves transforming employees into a high performance mindset, communicating employee expectations and enabling them to understand the impact that their specific role has on the success of the organization.

2. Performance Management Planning

Performance Management Planning is the practice of defining the performance strategy and
prioritizing activities according to that strategy-to ensure operational alignment with organizational goals. Performance Management Planning involves planning, budgeting, forecasting and allocating resources to support strategy and achieve optimal execution. The Performance Management Plan includes consolidating, monitoring, and reporting on performance outcomes for management, regulatory, and statutory purposes. The ultimate goal of Performance Management Planning is the ability to plan and budget in real-time with dynamic plans that provide real-time feedback to everyone who is part of the process.

3. Time Management (Planning versus Implementing)

Planning is an essential item on the critical path of every project. Our studies have shown that cutting corners on planning can triple the cost and time to implement enterprise level projects. Planning requires adequate information about the current and target states and accurate estimates of the time and financial investments required to perform all the steps necessary for change.

Planning also involves putting together a team of committed and motivated individuals with defined team roles, outlining all tasks, assigning responsibilities, and proactively managing and mitigating risks. The planning process should include the development of a vision/scope
document so that each team member understands the project vision, goals, objectives, schedule, and risks. The planning team should allow adequate time for team members to understand, investigate, document, and communicate prior to design and implementation.

4. Leadership Development

Leadership Development is the strategic investment in, and utilization of the human capital within the organization. The practice of Leadership Development focuses on the development of leadership as a process. With the rapid rate of change in our global economy, leadership has taken on the critical role of adaptation and innovation in the workplace. As companies restructure their business processes and employees, they need solid leadership training to communicate effectively, influence others, maximize creativity, and analyze your business. How leadership is demonstrated within an organization will determine how successful that organization will be and how successful those who follow will become.

5. Employee Training

Employee training is one of the most powerful cost reduction drivers. Our research shows that the under-trained employee consumes two to six times the amount of technical support (including peer support) than an adequately trained user. Employee training should be performed on systems and applications, being careful to match the training that is delivered in relation to the employee's job. Training should include a mix of instructor-led classroom training, computer-based training, and just-in-time training to help increase user productivity and reduce support costs.

6. Staff Motivation

A motivated staff is one that will operate as a team and will pitch in when needed to solve any problem or challenge at hand. They will often exceed expectations and provide critical back up for each other. A motivated staff works harder to meet the goals set by the organization.

7. Automated Asset Management

Electronically supported life-cycle driven asset process. Automated asset management consists of electronically supported procurement, automated inventory, and centralized data repository that are available to financial, administrative, technical planners, system administrators, and the service desk. Managed data within the asset management system consists of contract terms, hardware inventory, software inventory, accounting, maintenance records, change history, support history, and other technical and financial information.

8. Systems Scalability

Systems Scalability is a technology infrastructure that can logically and physically increase in performance and capacity with continuity to meet reasonable growth and change over time. A scalable architecture contains a strategic migration plan for continuous growth and progress. Commitment to scalable architectures enables the roll-out of homogeneous hardware and application platforms across users and departments with different processing requirements, while providing technical staff with a common platform to support.

9. Capacity Planning

Capacity planning is a process by which the capacity of the network and assets is measured, compared against requirements, and adjusted as appropriate. The process of capacity planning involves mapping new initiatives to existing infrastructure, understanding the cost
dynamics of network bandwidth and storage, memory, and other system resources.

10. Enterprise Policy Management

Enterprise policy management is a managed user environment in which a network or desktop administrator can control, with rules-based logic, which applications, settings, network resources, databases, and other IT assets a user can use. This environment is defined by user ID and is not necessarily machine specific. It is typically implemented by user profiles maintained at the server and synchronized with the client device that a user is logged onto.

Enterprise policy management precludes the user from making changes to the system; such as introducing unauthorized software or changing settings that may cause conflict with other system resources. As well, a managed environment controls the ease of use of the desktop, providing a common set of applications and access for groups of users or individuals. In this manner, the user is presented only with the tools they have been trained on and need for the job, and assures that changes are managed. This process, integrated with a system management and change management policy, can reduce service desk calls and unplanned
downtime, as well as create a more predictable platform for system upgrades.

11. IS Training

IS professional training is critical in preparing the IS staff that are delivering support and service to users to confidently plan and implement initiatives and solutions, and resolve user issues quickly and effectively. IS professional training should be obtained for all staff members on the systems, tools, and applications that are utilized in their daily jobs. Training should include instructor-led training classes,certification courses, seminars, and computer-based training.

11 Enterprise Performance Management Best Practices - Planning Phase

About the Author

Victor Holman is a performance management expert who helps organizations reach performance goals through best practice analysis and implementation and custom enterprise performance management products and services. His performance management frameworks and methodologies can be viewed at [http://www.lifecycle-performance-pros.com/index.php/methodologies.html].

His Organizational Performance and Best Practices Analysis [http://www.lifecycle-performance-pros.com/index.php/opbpa-full.html] measures how well organization's utilize the key performance activities that drive organizational success and identifies cost savings opportunities and the critical path to reaching organizational goals. The Lifecycle Performance Management Kit is complete with step by step guides, frameworks, templates, videoseminars, presentations, performance metrics, and more.

For a FREE performance management kit, visit the Performance Management Portal. Contact him personally at victor.holman@lifecycle-performance-pros.com.

ENTERPRISE

Wednesday, September 28, 2011

How Enterprise Feedback Management Can Benefit Your Organization

The business world is constantly changing and the internet has a catalytic role in ushering these changes. In their efforts to better satisfy clients, organisations have always resorted to collecting feedback and then analysing it to improve their services and products. But the internet has drastically changed the way feedback is collected and used through Enterprise Feedback Management (EFM).

enterprise e

What is an EFM?

ENTERPRISE

EFM or enterprise feedback management can be defined as online survey software which is used to consolidate the collection, management and use of feedback throughout your organization. An EFM is a tool that enables your organization to integrate customer feedback directly into your daily business operations.

Companies are increasingly adopting Enterprise Feedback Management to gain insights into clients' attitudes, preferences and opinions.

What are the benefits of EFM?

Enterprise feedback management systems provide several benefits which is makes them popular amongst organizations.

You can obtain information to develop a better understanding of the opinions and needs of your customers and business partners This understanding can help your organisation optimize your business processes You can produce efficient products and services that your clients will embrace Improve the quality of your products and services based on continuous feedback You can react in real time to negative feedback in order to lessen the damage

Why should you opt for EFM?

Before EFM became available, companies used to collect customer feedback using manual paper-based methods. You may wonder why you should use EFM.

The answer lies mainly in the gain in efficiency and cost reductions

1. EFM consolidates the feedback which enables your organisation to collect customer feedback more efficiently and through several touch points

2. EFM enables you to automatically collect feedback after each interaction a client has with your organisation

3. EFM reduces the amount of time it takes to complete feedback cycle which consists of collection and analysis

4. EFM enables you to collect feedback for a fraction of the cost of other methods

5. EFM enables you to react in real time to feedback

Previously organisations depended heavily on traditional polling methods to get feedback. Telephonic polls were the most reliable ones and were extensively used. But now organisations are shifting towards online surveys which are faster and cheaper.

The web survey has become the first choice of most of organisations. Online surveys have several benefits over the traditional methods.

The online questionnaires can be used to reach out to a larger number of customers and are much cheaper and quicker. Respondents to Online surveys can decide how much time to devote and when to take the survey and hence give thoughtful and accurate answers. Sensitive questions can also be asked, since no human being is querying, participants are not intimidated. Thus, your clients will more willingly provide negative feedback on your organisation.

Thus EFM systems have become a preferred choice because they can reduce costs and boost your organisation's operational efficiency. The Enterprise Version of Interceptum is a full featured enterprise feedback management system that you can try it out for free. Start harnessing the power of enterprise feedback management today.

How Enterprise Feedback Management Can Benefit Your Organization

Thomas Legault is the president of Acquiro Systems, Inc. a firm specialising in the development of custom made software. Acquiro Systems, Inc. is the developer of Interceptum an enterprise management feedback and online survey platform.

ENTERPRISE

Monday, September 26, 2011

GPS Asset Tracking Solutions For Enterprise Asset Management

Business owners can now use latest GPS innovations and GPS monitoring systems to help keep track of their enterprise assets. GPS (Global Positioning System) originally developed for military applications became available for civilian navigational use since the year 1995. GPS can track all types of movable assets and equipment that are worth tracking, including vehicles like cars, trucks, jeeps, etc. Valuable equipment can be tracked anywhere in the world to locate presence and track movements.

enterprise rental car

A geo-stationary satellite can easily track vehicles equipped with GPS receivers. Business owners can use self-hosted GPS asset tracking solutions or third-party hosted GPS asset tracking solutions to keep a tab on their movable assets and machinery. There is no other usage fees involved in using the GPS technology except for the cost of GPS receivers and the cost of software installation or software rental fee.

ENTERPRISE RENTAL

The Mining industry with mining equipment scattered across hundreds of square miles will especially immensely benefit by the deployment of GPS based asset tracking solutions. The positions of inventory can be easily tracked and monitored for mining operations. Another use for GPS enterprise asset tracking is in the shipping and delivery industry where packages earmarked for delivery need to be tracked while the truck or vehicle that carries them is in movement. Customers would be able to get a better idea of where and when their packages are at any given point in time.

Taxi/limousine services can also be able to deploy the GPS asset tracking feature in order to deter theft and personal use of vehicles by chauffeurs. GPS receivers help business owners save time, money and effort. Regardless of the size and extent of a company or business, GPS solutions can provide peace of mind, safety and security and comfort in knowing that your assets are being tracked and information is available at your finger tips wherever they are at the moment.

GPS tracking software for an enterprise can be purchased like software as a service model (SaaS) by paying periodical fee for hosted software usage to a third party. Or the full solution can be purchased and implemented in-house.

GPS Asset Tracking Solutions For Enterprise Asset Management

Position Logic is a GPS asset tracking solution provider headquartered in Naples, Florida. Position Logic provides GPS fleet management solutions and GPS vehicle tracking and security tracking, stolen vehicle recovery, automatic vehicle locator, etc..

ENTERPRISE RENTAL

Thursday, August 4, 2011

Ten Enterprise Performance Management Best Practices - Executing Phase

This article continues where we left off discussing the 11 performance management best practices in the planning phase of the Lifecycle Performance Management Model. The Lifecycle Performance Management Model is an enterprise framework that is centered on 35 best practices. These best practices span across the five phases of the performance life-cycle: defining, planning, executing, monitoring and reporting. This article is the third of a series of five discussing the performance management best practices within Lifecycle Performance Management, and will focus on the executing phase.

enterprise car rental coupons

The executing phase best practices involve implementing the planned activities outlined in the defining and planning phases. This is where we develop metrics, align performance to organizational objectives, identify cross-functional processes, and integrate data. During the executing phase the performance management team must maintain a climate of open communication with business unit liaisons and executive management, as this is where executive goals are transformed into action.

ENTERPRISE

1. Employee Performance Management

Employee Performance Management is the systematic process by which an organization involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals. The Employee Performance Management process includes planning work and setting expectations, continually monitoring performance, developing the capacity to perform, periodically rating performance in a summary fashion, and rewarding good performance. Functions within employee performance management are recruit and hire management, compensation management, incentive management, goals management, learning management, competency management and performance measurement.

2. Information Services Performance Management

Information Services Performance Management is the practice of measuring and monitoring information systems and services and aligning them to organizational goals and objectives. Information Services Performance Management involves supporting employees and customers, aligning business unit objectives to system capabilities and performance, communicating IT planning and performance data in a way that is useful to business unit management, and adapting to growing complexities and constant change.

3. Process Management

Process Management is a series of actions taken to identify, analyze and improve existing processes within an organization to meet new goals and objectives. Process Management involves identifying key business processes and aligning the results of these processes with the strategic goals. Lifecycle Process Management consists of baselining the current environment, identifying critical success factors, redesigning inefficient or ineffective processes, automating processes, identifying process metrics, and training employees on cross functional process.

4. Data Integration Management

Data Integration Management is the practice of gaining business value from information assets through the effective use of data management technologies and best practices. Key components of Data Integration Management include data integration, data quality, database management systems, data warehousing and enterprise information management. Data Integration Management enables an organization to secure a single, accurate, corporate view of key information.

5. Performance Metrics Management

Performance Metrics Management is the process of identifying quantifiable, results-driven metrics that enable informed decision making and encourages improved service delivery. Performance Metrics Management involves understanding the business and complexities of the organization, focusing on the desired outcomes, involving all participants for consensus and buy-in, ensuring that formulas and logic are valid, and storing performance results in a centralized location for easy access.

6. Performance Alignment Management

Performance Alignment Management facilitates the translation of business and functional priorities into strategy. Performance alignment consists of aligning corporate strategy to four areas: division/departmental, workforce, financial and resources. Ultimately, Performance Alignment Management develops a performance strategy that feeds strategic alignment, reflects organizational priorities, and leads to successful execution of organizational goals and objectives.

7. Cross-functional Process Management

Cross-functional Process Management is the process of breaking down functional siloed thinking and building the organization around core processes rather than specific functional areas. Cross-functional Process Management focuses on those major processes which require support from multiple functional support groups. Ultimately, a well managed cross functional process enables performance tracking throughout each of the functional "hand offs" and weak points within a major process are identified and corrected.

8. Systems Management

Systems management is an automated event management system that proactively and reactively notifies system operators of failures, capacity issues, traffic issues, virus attacks and other transient events. The tools allow monitoring of system status, performance indicators, thresholds, notification of users, and dispatch of trouble tickets. Systems Management provides optimal system performance, quicker resolution of problems, and minimizes failures. Automated solutions are used in support of distributed computing operations processes and policies for performance and failure detection and correction, as well as optimization.

9. Change Management

Change management is the procedure, policies, and tools established to monitor organizational assets to assure that unauthorized changes are not being implemented. It also affirms that a database of changes is available so that changes can be easily recognized during troubleshooting activities

10. Procurement Management

Procurement Management is a set of policies and procedures to manage the procurement process. Procurement Management does not necessarily designate that all procurement personnel are centralized in a single location; rather it involves the development of a common set of procurement policies and operating procedures, pooling of information about requests, vendor contracts, asset data, industry information, and qualified procurement skills to ensure the pieces required to get a cost effective deal are properly considered. As well, centralized procurement assures that standardization rules are in compliance.

Ten Enterprise Performance Management Best Practices - Executing Phase

About the Author

Victor Holman is a performance management expert who helps organizations reach performance goals through best practice analysis and implementation and custom enterprise performance management products and services. His performance management frameworks and methodologies can be viewed at [http://www.lifecycle-performance-pros.com/index.php/methodologies.html]

His Organizational Performance and Best Practices Analysis [http://www.lifecycle-performance-pros.com/index.php/opbpa-full.html] measures how well organization's utilize the key performance activities that drive organizational success and identifies cost savings opportunities and the critical path to reaching organizational goals. The Lifecycle Performance Management Kit is complete with step by step guides, frameworks, templates, videoseminars, presentations, performance metrics, and more.

For a FREE performance management kit, visit the Performance Management Portal. Contact him personally at victor.holman@lifecycle-performance-pros.com.

ENTERPRISE